Service

REGIONAL CENTERS

  • București
  • Cluj
  • Iași
  • Timișoara
  • Chișinău

CONTACT

We offer our clients access to one of the most extensive service networks in Romania, with regional centers in each county seat. Our team is made up of technicians specialized in service and support, providing nationwide coverage.

Monday-Sunday: 07:00-24:00

We are experts in the core processes that drive our clients’ businesses.

We are the top choice for retail companies, providing integrated solutions and customized services to continuously enhance sales, store efficiency, and customer experience. For companies in the food industry, we supply equipment to optimize industrial process efficiency, along with integrated solutions for weighing, labeling, production management, and logistics. We tailor our solutions to the core processes of our clients, offering optimal integration of hardware, software, and services to support their strategy.

To achieve this, we leverage our capabilities in innovation, delivery, and support. We collaborate with internationally recognized technology suppliers with extensive experience in the food and retail industries.

175+

Engineers and technicians

70+

Service Partners

24/7

Help desk and availability for interventions

5600+

Managed retail locations

150000+

Installed and integrated equipment. Ongoing maintenance

50km

Max. distance to the customer’s location

We ensure that your business operates smoothly without interruptions.

We are here to provide you with the most effective solutions. With our experience and our customized solutions, we support you every step of the way, so that your business progresses optimally.

Service plans

Support Service
  • Basic maintenance services
  • Call center 24/7
  • Remote support
  • On-site availability
  • Metrologic check
  • Extended warranty

Advanced Service
  • Basic maintenance services
  • Call center 24/7
  • Remote support
  • On-site availability
  • Metrologic check
  • Extended warranty

Full Service
  • Basic maintenance services
  • Call center 24/7
  • Remote support
  • On-site availability
  • Metrologic check
  • Extended warranty

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